Job Profile

Solutions Consultant

Job Description

Job Purpose: World class pre sales support to products provided by Wonderware. Assist with post sales implementations to help make sure products are implemented in the best possible way.

Duties:

  • Pre Sales Support
    • Assist sales people to  analyze customers’ requirements
    • Advise customers on implementation strategy and methodology (S95)
    • Solution Presentations to customers
    • Solution workshops with customers
    • Build and present Demonstrations
    • Build and present Proof of Concepts and Pilots
  • Project Support
    • May be seconded to Systems Division for support on Projects. This could include the following
      • Writing Specifications
      • Consulting on project implementation
      • Quality assurance
    • Work with technical teams on meeting URS with product solutions
    • On Site Customer/SI Project Consulting
    • Project Audits
    • Time spent on site will be agreed upon by the consultant
  • Technical
    • Keep up to date with product technical features and understand how the product is applied.
    • Understand the product licensing.
    • Keep Product Certification up to date.
  • On Site Support
  • On Site support could be one of the following:
    • Investigation/Resolution technical support issue
    • Assistance with product installation
    • Assistance with product upgrade
    • Report on every site visit
  • Training
    • Present training on Wonderware Products.
    • Training in the Johannesburg area and on a regional basis (ie: Cape Town, Durban, Port Elizabeth or any other venue) as the Wonderware training schedule requires.
    • Present training to the standard as prescribed by Wonderware and to keep yourself certified on the products that you train.
  • Technical Knowledge Base
    • Submit articles to the Wonderware Technical Knowledge base
    • Initiate articles from your own experience regularly.
    • Maintain a high level of competency in the products that you specialize in.
  • Marketing Activities
    • From time to time to assist with marketing activities like Conferences, Breakfasts, Golf days etc…
    • Prepare and present on the Wonderware Southern Africa products at marketing events.
Wonderware Southern Africa

Position Type

  • Permanent

Skills/Qualifications

  • Engineering Degree or Diploma
  • Experience in Automation or MES

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